weave may revise and update the Terms at any time. Your continued usage of the Service will mean you accept these changes.
Processing any information which may potentially allow your identification with reasonable means; hereinafter “Personal Information”, is necessary for the performance of weave contractual obligations towards you and providing you with the Service, to protect weave legitimate interests, and to ensure compliance with legal and financial regulatory obligations.
Even if you do not register with or provide any personal information to weave, we collect information about your use of the Service. weave may also acquire information about our users from external, third-party sources. You are responsible for ensuring the accuracy of the Personal Information that you submit to weave.
When you use the Services, weave collects information as follows:
While you may use certain functions within the Services without registering, certain functionality requires that you register with the Service for them to function properly. If you choose to register or update an existing account with weave or access certain Services, you may be required to provide certain personal information, such as your name, telephone number, gender, email address and date of birth, and a username and password to access your Service account.
When you sign-up to the Service via a third-party account (Google, Facebook or other), weave will have access to basic information made publicly available through your third-party account, such as your name, home address, email address, birthdate, profile picture, friends list, personal description, as well as any other information you made publicly available on such account, or agreed to share with weave.
Whenever you submit information via the weave customer service including, but not limited to, by telephone or email, weave may collect Personal Information you provide, in order to provide you with the Service.
You may choose whether to provide weave with any Personal Information. If you do not provide this information you may not be able to create a Service account and your use of the Service may be limited.
weave will only collect information using cookies, web beacons, device data, and navigational data collection, as well as any voluntary information you provide us. While weave cannot directly identify you through such data, in some jurisdictions, this information is still subject to applicable data protection laws and requires your consent.
When you access and use the Service, weave automatically collects and stores in its server logs information from your browser or mobile device such as your IP address or unique device identifier, browser information (including referring URL), your preferences and settings, cookies and information about the content you have viewed and actions taken (e.g., search queries, educational and/or jobs content engagement, clicks and the associated dates and times. weave may also collect device-specific information when you install and use the Service, including your device model, operating system information, advertising ID (which is a unique, user-resettable identification number for advertising associated with a mobile device), Service version and usage information. When enabled by you, weave collects precise location information provided by your mobile device, which you may disable through the Service or device settings.
In addition to cookies, weave use other tracking technologies, including but not limited to, mobile identifiers and "web beacons" which are small graphic files (sometimes called “clear GIFs” or “web pixels”) embedded in a web page or email typically used to monitor activity and send relevant information back to a home server (which can belong to the host site, a network advertiser or some other third party). The information collected by such tracking technologies may be combined with other information that weave has access to, including your name, email address and physical address, so that we can personalise your use of the Service.
weave uses the information you provide to:
- to provide and improve the Service, and create new Services,
- to receive your feedback about the Service,
- to send you secure electronic messages and personalized emails related to your interests as inferred from your use of the Service,
- to statistically analyse trends, user behaviour and activity, so that the Service can be personalised to your use,
- to detect and defend against fraud and other threats to the Service and our users,
- to diagnose problems with the Service,
- to conduct research and measurement activities, including those described below, and
- to administer your account.
weave may use your Personal Information to communicate with you. We may also send you promotional material concerning the Service or our partners’ services (which we believe may interest you), including but not limited to, by building an automated profile based on your Personal Information, for marketing purposes.
weave is constantly trying to improve the Service offered to you, the user. From time to time, weave may conduct surveys or test features, and analyse the information to further understand, develop or improve existing or new Service features.
weave may use your Personal Information to enforce our policies or, where necessary, to protect against liabilities, investigate and defend ourselves against any third-party claims or allegations, investigate and protect ourselves from fraud, protect the security or integrity of our Service and/or protect the rights and property of the Service, its users and/or partners.
weave may use your Personal Information as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process.
The security of your Personal Information is important to us and we make every effort to secure and protect your Personal Information. Despite best efforts, there is always some risk that an unauthorized third-party may find a way around our security systems.
When you enter Personal Information, weave encrypts the transmission of that Personal Information or use SSL connections (Secure Socket Layer) technology. weave retains your Personal Information for as long as your account is active or as needed to provide you with the Service. You can at any time deactivate your Service account, remove your Personal Information, or instruct weave to remove it, but you should be aware that it is not technically possible to remove each and every record of the Personal Information you have provided to weave. See “Your Choices and Rights” below for more information on how you can update or remove your Personal Information. weave is also obliged to retain your Personal Information as necessary to comply with legal obligations, resolve disputes and/or enforce agreements.
If you have created a Service account and wish to delete any of your registration information you can opt to “delete my account” in the Service settings or contact firstname.lastname@example.org and request that your Service account be deleted. Upon your request, weave will delete your registration information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove every record of the information you have provided using the Service.
You may also, where appropriate, choose to “opt-out” or “unsubscribe” to receiving email newsletters. You can unsubscribe from an email newsletter by:
- Following the directions included at the bottom of the newsletter and using the “Unsubscribe” link found in the emails.
- Logging in to the Service and unchecking the newsletters you no longer wish to receive under the “My Profile” section.
All promotional emails that weave sends with opportunities from weave or with offers or informational materials from weave on behalf of advertising partners will contain an opportunity to unsubscribe from getting additional emails of that type in the future from weave unless you re-subscribe.
You can configure your web browser to approve, reject or remove cookies by following the directions provided in your Internet browser’s “help” section.
You may also delete any existing cookies at any time. If you delete or disable cookies from the Service, certain functions of the Service will be impacted and may not work properly.
weave may share your Personal Information with qualified third parties, such as research institutes and education providers. These third parties may associate your Personal Information with additional information they have, for research purposes and for improvement of the Service.
weave may from time to time ask your permission to share your Personal Information with a content partner wanting to communicate with you directly. If you consent to weave sharing your Personal Information with these content partners, please note that the information provided will be subject to that company’s own privacy practices and will not be within weave control.
weave may also provide you with personalized third-party content or services that may interest you. weave provides this third-party content and/or links to third-party services for information purposes only. weave is not liable for the actual content of these third-party services.
As is reasonably necessary, weave may share your Personal Information with weave contractors or consultants, including vendors and/or suppliers that provide weave with design, development, data analysis, maintenance or other services. All service providers are bound by an obligation of confidentiality.
weave may enable “rewards” through unique partnerships with a variety of product and/or retail stores. You may choose to share your Personal Information with these partners in order to enable the digital coupon, voucher, discount offering. If you choose to share your Personal Information in this manner, please note that such information may be disclosed to the coupon companies and/or pharmacies and will be subject to their privacy policies.
Please take extreme caution when you share your Personal Information by means of social media sites, or when you participate in a forum on the Service. Any such sharing of information disclosed by you in such way is solely your responsibility.
In order to respond adequately to legal requests or to comply to a requirement imposed by law, judgement, decree or court order, and in order to protect and defend weave rights and property or the Service or its users, weave may be required to share your Personal Information with such law enforcement authorities, courts and tribunals, including, but not limited to, legal advisors and consultants.
weave may transfer our databases, containing your Personal Information, in connection with the transfer or sale of all (or substantially all) of weave assets, or in the event of a merger, consolidation or similar transaction.
Aggregate data is information that weave may collect, combine or receive from third-party services. Aggregated data will not contain any information that could be used to identify or contact you as an individual. weave may use this aggregate data without restriction, on commercial terms and at our sole discretion, for purposes such as: Service improvements, new service development, research related to behaviour, education and jobs, content marketing, marketing strategies, or for negotiating commercial contracts in order to provide our users with the Service.
Please note that some of the weave service providers may be located outside the European Economic Area (the “EEA”). In such cases weave will only transfer your data to such countries as approved by the European Commission, as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.
If you are a resident of the European Economic Area, you have the following data protection rights:
At any time, you can stop the collection of your information by deleting your Service account or refraining from using the Service.
You may request to:
- Receive confirmation as to whether Personal Information concerning you is being processed, and access your stored Personal Information, together with supplementary information.
- Receive a copy of Personal Information you directly volunteer to weave in a structured, commonly used and machine-readable format.
- Request rectification of your Personal Information that is in weave control.
- Request deletion of your Personal Information.
- Object to the processing of Personal Information by weave.
- Request to restrict processing of your Personal Information by weave.
- Lodge a complaint with a supervisory authority.
However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the above rights, or ask us a question please contact us:
Attention: Legal Counsel, Weave Connect.
3 Avenue La Caille, Newlands, Cape Town, 7700. South Africa
weave will retain your Personal Information for as long as necessary to provide the Service or to comply with any legal obligation, dispute resolution and/or the enforcement of weave policies. The retention period will be determined by considering the type of information that is collected and the purpose for which it is collected, bearing in mind the legal requirements to destroy outdated, unused information at the earliest reasonable time.
weave have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use or disclosure of your Personal Information. Your information is stored on secure servers and is not in any way, or at any time, publicly available. weave limit access of your information to those employees, contractors, consultants or partners that need to know the information in order to optimise the Service for you.
You are solely responsible for keeping your Service account details (username, password) confidential, and for all use of your password and your account, including any unauthorized use.
While weave takes every precaution to protect your information and to ensure that it is kept confidential, we cannot absolutely guarantee its security. You should be aware that there is always some risk involved in transmitting information over the internet. While weave strive to protect your Personal Information, we cannot ensure or warrant the security and privacy of your Personal Information or other content you transmit using the Service, and you do so at your own risk.
weave is committed to protecting the privacy of children. You should be aware that the Service is not intended or designed to attract children under the age of 13. weave does not collect personally identifiable information from any person we know is a child under the age of 13. If you discover that your child has been using the Service without your consent, or that someone has been using the Service for or on behalf of your child without your consent, please contact us using the information below under “How to Contact weave”. weave will take reasonable steps to delete the child’s information from the weave databases. weave reserves the right to check its user base from time to time and remove users who weave has grounds to believe are in fact in this age group. This includes, without limitation, restricting, deleting or reporting those user accounts, as weave may deem appropriate.
Attention: Weave Directors
3 Avenue La Caille, Newlands, Cape Town, 7700, South Africainfo@weaveconnect.org